Good, committed employees are the key to success. That is why ZF Services provides its junior technical staff with comprehensive training and continually promotes their development with ongoing training programs. Within the industry too, the ZF Friedrichshafen AG Business Unit is firmly committed to training and vocational training: in addition to its own practical training courses relating to driveline and chassis technology, the aftersales specialist supports, for instance, the Auto Service Meister competition for master mechanics trainees.
Ever shorter innovation cycles, increasing intelligent networking in vehicles as well as increasing complexity of the working environment: anyone looking to repair a car will in future require an even more comprehensive systems understanding. Service staff are increasingly moving from being mechatronics technicians to becoming software specialists, who, thanks to cloud computing and database access, can also identify complicated vehicle faults rapidly and rectify them efficiently. ZF Services supports its workshop partners proactively in line with requirements when it comes to the necessary further training of their staff.
ZF Services also itself trains young people in forward-looking professions in the areas of logistics, wholesale, and international trade as well as office management. In 2014, the company also introduced its cooperative work-study degree program leading to a Bachelor of Arts in Management in Commerce. “Education, qualification, and vocational training are a top priority at ZF Services, just as they are at ZF as a whole” explains Helmut Ernst, Chairman of the Board of Directors of ZF Services. “We see promoting training projects for young people also beyond the company per se as part of our corporate social responsibility.”
Industry-wide commitment to promoting young talents
The company has therefore been supporting the Auto Service Meister (ASM) competition since 2007. Through its proximity to the motor vehicle businesses and master schools for crafts, this has directly contributed to the success of the education and further training in this industry, and sets high quality standards. This year too the participating master mechanic trainees will be asked to prove their knowledge by filling in online questionnaires. The best trainees can look forward to a range of attractive prizes.
Helmut Ernst stresses: “Lifelong learning is the only way of being and remaining successful. ZF Services always takes into account the very latest technical developments in its training courses and is extending its portfolio in the areas of driveline and chassis technology as well as transmission, axle and steering systems.” In 2014 alone, more than 11,000 participants worldwide attended one of the ZF Services training courses, which provide a combination of theory and ample hands-on experience with the product.